Help Center

FAQ

General Information

Do you have a physical store?

How do I contact a real person?

Where are you located?

Product Inquiries

Do you have a product catalog?

Do you sell samples or swatches?

Why can't I enter 1/4 or 1/2 yard in the quantity box?

Do you ship continuous yardage?

Do you carry fleece, flannel, or knit?

I need more fabric then you have in stock. Can I special-order? or back order?

What is the width of the fabric?

Should I pre-wash my fabric before using it?

I received my panel and it is not printed straight. What should I do?

Purchasing Support

How do I apply a coupon code?

Why is my Credit Card being declined?

Shipping

Where do you ship?

How do I qualify for the FREE shipping?

When can I expect my order?

Returns

How do I return something?

What do I do if my item arrives damaged?

Privacy Policy

Where can I find your Privacy Policy?

What are "cookies" and do you collect them?