We sell "by the yard" fabrics in one yard increments only. When you enter quantity 1 in the box, you will receive a full yard. Enter quantity 2 in the box, and you will receive 2 yards. Etc. This excludes the panels which are sold "by the panel" and the size of the panel will be listed in the product description.
Yes. We know how important it is for your sewing project and we always ship continuous yardage. If we do not have continuous yardage available, we will contact you by email and/or phone. If we are unable to reach you, your order may be cancelled.
It is a personal preference to pre-wash or sew and then wash. Each situation is different depending on what you are making. When sewing with panels, we suggest you sew and then wash. When washing multi colored items, we recommend cold water although most fabrics have great colorfast agents.
Manufacturers do their best to print the panels on the straight of the grain; however, most panels are off a bit. Quilt Girls has no control over the printing of each panel. If your panel is not usable, then please contact us by email at firstname.lastname@example.org, explain the problem, and enclose photos if possible. If you simply wish to return the item, then follow our RETURNS policy.
You will find the coupon code box on the right hand side of the checkout page. You must continue past the cart page to the checkout page before the coupon code box is visible. If you elect to use PAYPAL EXPRESS checkout, you will be re-directed immediately to PAYPAL, bypass the checkout page, and never see the box to enter the coupon code.
Please know: You can still choose PayPal to pay and use a coupon code. You need to proceed to checkout, where you can enter your code and elect PayPal as the payment method. This is not as fast as PayPal Express, but will allow you to do both..
There are several reasons your card may be declined. Check on these main reasons first...
1) Your name, billing address, and billing zip code must match those on file with your credit card provider.
2) Your CVV code (3-digit code) must match that on your current card
3) Your billing address must be a US address. For international customers who want items shipped to someone in the United States, we recommend you checkout using PayPal. International credit cards will always be declined.
Quilt Girls offers FREE shipping on all orders that are $75 and up. Please keep in mind that your total must be $75 after all discounts are applied. The FREE shipping offer does not require a coupon code. It will be one of the shipping options available to you once you reach the $75 minimum purchase.
Quilt Girls will process your order within 1-5 days after receiving it. Postal times vary, but First Class Mail usually takes 3-7 days and Priority Mail usually takes 2-3 days. We ship all orders via the United States Post Office. You can read more about their shipping policies and times on their website at USPO.com.
If your fabric arrives damaged or you feel it is not what you ordered, please email us explaining exactly what is wrong. Attaching images is the best way to ensure we fully understand what is wrong, and we will quickly work to resolve any issues. Even if we cannot replace an item, we will work hard to be fair. We want our customers to be happy with their purchase.
To get a refund on any damaged merchandise, you need to contact us immediately after receiving the item. Please Do NOT throw out the packaging material. If the item was damaged during shipping, we need photos of the box or package to file a postal claim. Please include photos in your email.
Quilt Girls does collect cookies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.